Terms and Conditions

Last Updated: August 24, 2026

Welcome to the Balayage Boston website. These Terms and Conditions govern your use of our website and your interactions with Balayage Boston. By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, please discontinue use of the website.

1. About Balayage Boston

Balayage Boston provides professional hair services, including hair cutting, coloring, balayage, blonding, styling, extensions, and related hair-care services.

Our salon is located at:

Balayage Boston
331 Newbury Street, Suite 2
Boston, MA 02115

2. Use of Our Website

You agree to use this website only for lawful purposes and in a manner that does not:

Violate applicable laws or regulations
Infringe the rights of another person or business
Attempt to gain unauthorised access to our website or systems
Interfere with the operation or security of the website
Submit false, misleading, or fraudulent information
Introduce malicious software or harmful code

We reserve the right to restrict or terminate access to the website if we reasonably believe these Terms have been violated.

3. Appointments and Booking Requests

Information submitted through our website, including an appointment request, does not necessarily constitute a confirmed appointment.

An appointment is considered confirmed only when Balayage Boston or its designated booking system confirms the appointment.

Appointment availability, service duration, pricing, and other booking details may vary. We reserve the right to modify availability and service offerings when necessary.

4. Services and Results

Hair services are personalised based on factors including your hair type, current condition, previous color or chemical treatments, desired result, and maintenance preferences.

Because every person’s hair is different, Balayage Boston does not guarantee that a particular color, cut, style, or other result will be identical to a photograph, reference image, or requested description.

You agree to provide accurate and relevant information about your hair history and previous treatments so that we can make appropriate service recommendations.

5. Pricing

Service prices displayed on the website are provided for general informational purposes and may change without notice.

The final cost of a service may depend on factors such as hair length, density, condition, amount of product required, service complexity, additional time, and the specific services performed.

Please confirm current pricing and service details before your appointment.

6. Hair Extensions and Chemical Services

Certain services, including hair extensions, coloring, blonding, keratin treatments, and other chemical services, may require a consultation before treatment.

We may recommend an alternative service, additional treatment, or postponement of a service if we believe the requested treatment may not be appropriate for the current condition of your hair or scalp.

7. Hair and Scalp Concerns

Balayage Boston may provide general professional guidance concerning hair care, scalp care, hair extensions, and hair loss management.

Our services and recommendations are not a substitute for diagnosis or treatment by a licensed medical professional. If you have a medical condition, unexplained hair loss, scalp symptoms, or concerns relating to medication, you should consult an appropriately qualified healthcare professional.

8. Cancellations and Rescheduling

Appointment cancellation and rescheduling requirements may apply.

Any applicable cancellation fees, deposits, missed-appointment charges, or other booking requirements will be communicated through our booking process or directly by the salon.

If you need to cancel or reschedule, please contact the salon as soon as possible.

9. Website Content

We make reasonable efforts to keep the information on our website accurate and current. However, we do not guarantee that all content is complete, accurate, current, or free from errors.

Services, descriptions, prices, availability, photographs, testimonials, and other website content may be changed or updated without notice.

10. Photographs and Examples

Photographs displayed on the website or in our gallery are provided as examples of hair services and styles.

Results may vary between clients depending on hair type, condition, color history, styling preferences, and other individual factors.

11. Intellectual Property

Unless otherwise stated, the content on this website, including text, photographs, graphics, logos, branding, design elements, and other materials, belongs to Balayage Boston or is used with appropriate permission.

You may view the website for personal, non-commercial purposes. You may not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without prior written permission.

12. Third-Party Links and Services

Our website may contain links to third-party websites or services, including appointment-booking platforms, payment services, social media platforms, or other external websites.

Third-party websites operate independently and may have their own terms and privacy policies. Balayage Boston is not responsible for the availability, content, security, or practices of third-party websites or services.

13. Disclaimer

To the fullest extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

Nothing on this website constitutes medical, legal, or professional healthcare advice.

14. Limitation of Liability

To the fullest extent permitted by law, Balayage Boston and its owners, employees, contractors, and service providers will not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the website or inability to use the website.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Balayage Boston, its owners, employees, contractors, and service providers from claims, liabilities, damages, losses, and expenses arising from your misuse of the website, violation of these Terms, or violation of another person’s rights.

16. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

17. Changes to These Terms

We may update these Terms and Conditions from time to time. Changes will become effective when the updated Terms are posted on this website unless a different effective date is stated.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

18. Governing Law

These Terms and Conditions are governed by the laws applicable in the Commonwealth of Massachusetts, without regard to conflict-of-law principles.

Any dispute relating to these Terms or the use of our website will be subject to the jurisdiction of the appropriate courts located in Massachusetts, unless otherwise required by applicable law.

19. Contact Us

If you have questions about these Terms and Conditions, please contact:

Balayage Boston
331 Newbury Street, Suite 2
Boston, MA 02115
Phone: 781-579-1538
Email: Brooke@zartariansalon.com