Privacy Policy

Last Updated: August 24, 2026

Balayage Boston respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, or book a hair service.

1. Information We Collect

We may collect information you voluntarily provide to us, including:

Your name
Email address
Phone number
Appointment details
Hair service preferences and consultation information
Messages or other information you submit through our website

We may also automatically collect limited technical information, such as your IP address, browser type, device information, and website usage data, when you visit our website.

2. How We Use Your Information

We may use your information to:

Respond to inquiries and appointment requests
Schedule and manage appointments
Provide personalised hair consultations and services
Communicate with you about appointments or services
Improve our website, services, and customer experience
Maintain the security and functionality of our website
Comply with applicable legal obligations

We will not use your personal information for purposes unrelated to our salon services without an appropriate legal basis or your consent where required.

3. Appointment and Consultation Information

Information shared during a hair consultation may be used to understand your hair history, goals, preferences, and service needs. If you voluntarily provide information relating to scalp or hair concerns, including information about hair loss or medications, we will use it only as reasonably necessary to provide or discuss our services.

Please do not provide medical information that is not necessary for your appointment.

4. Sharing Your Information

Balayage Boston does not sell or rent your personal information.

We may share information with trusted service providers when reasonably necessary to operate our website, process appointment requests, communicate with clients, or provide related services. These providers may only use information as necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, or to protect the rights, safety, and security of our salon, clients, employees, or others.

5. Cookies and Website Technologies

Our website may use cookies or similar technologies to provide essential website functionality, understand website usage, and improve your experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Third-Party Services

Our website may contain links to or integrations with third-party services, including appointment-booking, payment, analytics, social media, or other platforms.

Those third parties may have their own privacy policies and terms. Balayage Boston is not responsible for the privacy practices of third-party websites or services that we do not control.

7. Data Security

We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide services, manage appointments and business records, resolve disputes, comply with legal obligations, and maintain legitimate business records.

Retention periods may vary depending on the type of information and the reason it was collected.

9. Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, including the right to request access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.

10. Children’s Privacy

Our website and services are not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can review and address the situation.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, business practices, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this policy.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Balayage Boston
331 Newbury Street, Suite 2
Boston, MA 02115
Phone: 781-579-1538
Email: Brooke@zartariansalon.com

By using our website or providing information to us, you acknowledge that you have had an opportunity to review this Privacy Policy.